Replacement Windows F.A.Q.s
Q. What kind of replacement windows do
you use ...?
A. We offer a wide range of windows to meet
your individual needs.
Our vinyl replacement windows are custom
made for each window opening for a perfect fit every time. All the windows
we install are Energy Star rated. Many come with popular features such
as tilt-opening, grills and brass hardware. Custom sizes and shapes are
also available.
We can install any type of wood window but,
again, we match your needs and desire to the window that is the best fit
for you.
Q. How do I get an estimate ...?
A. Either click on "Contact
Us" page. Fill out the form and send it to us electronically & we
will contact you within one business day.
Or you may contact our office by phone at
860-653-9581 or toll-free at 1-877-682-7663 Monday-Friday 8:00-4:30.
Q. Do I have to be at my house
when someone comes?
A. It is always preferable for us to meet
with you to assess all areas of your home that may impact the accuracy
of your estimate. Understanding your concerns and needs will allow us to
better meet your expectations.
Whether or not we meet with you, we
can mail, e-mail or FAX the completed estimate to you.
Q. Can someone give me an estimate
over the phone?
A. The only way we can provide an accurate
and professional estimate is to visit your home or business to gather all
job details.
Q. How soon will I have my estimate
...?
A. Normally, we can complete roof, siding,
window & skylight estimates within 48 hours. Occasionally, we need
to research material options which takes more time.
If you provide us with a FAX number
or e-mail, we can get your estimates to you quicker than with standard
post office mail service
Q. Where can I see the materials you included
in my estimate ...?
A.We can mail or drop off some samples or meet with you to show them.
See our list of general F.A.Q.s here.